Dispatcher

Atlanta, GA

ARAUCO is a global manufacturer of sustainably-produced forest product solutions for construction, industrial, and retail markets. With over 120 facilities worldwide, we manufacture and distribute the industry’s most-comprehensive selection of wood composite panels, premium plywood, millwork, lumber, and FSC-certified wood pulp.

ARAUCO is growing in North America, with innovative manufacturing, state-of-the-art facilities, and a commitment to make a difference in the communities where we are located. We are seeking the right individuals for high-caliber opportunities in manufacturing, supply chain, maintenance, safety, and other related fields. This is a direct-hire role with benefits. We look forward to considering you as part of our team at ARAUCO!

https://na.arauco.com

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How does this role fit into the success of our organization?

The Dispatcher is responsible for scheduling pickup and delivery of loads, with Motor Carriers, to customers and/or vendors.  The dispatcher is required to work in an office environment frequently communicating with carriers, warehouse shipping personnel, sales, and management.  They must be able to clearly articulate verbally, and in writing, the shipment priorities and status.  The dispatcher is required to update computer systems with information and may be required to generate reports for management.

This position operates out of our Atlanta, GA corporate office and reports to the Transportation Manager - Operations. This role in our Atlanta office is a hybrid role – three days on site and two days to work from home.

Some of your responsibilities would include:

• Keeping accurate records of outstanding loads and load assignments
• Prioritizing loads using multiple sources of information
• Ensuring Hours of Service (HOS) regulations and limitations are adhered to
• Working daily within our SAP and TMS systems
• Ensuring all stakeholders are informed of shipment statuses, issues, or opportunities
• Other duties as needed to ensure the success of our organization and the Transportation team

What are we looking for?

• 1 year experience in a relevant shipping, dispatching, or logistics role OR entry-level with a Bachelors in Supply Chain or related degree
• Experience with SAP and/or TMS is a plus
• Excellent computer skills, particularly Word and Excel
• Ability to perform under pressure with a strong sense of urgency
• Strong communications skills – both written and verbal
• A Customer-centric mindset

What qualities make a great Arauco Team Member?

• Be Committed to Our Success: We succeed together and are committed to showing up, taking ownership, and doing our best every day.
• Be People Focused: We work as a team to create a safe, positive, collaborative culture.
• Operate with Integrity: We hold ourselves and our teammates accountable to operating honestly, ethically, and reliably.
• Have an Open Mind: We are willing to learn, be flexible, change and innovate to help our business and our people succeed.

What can you expect from working at Arauco?

People are our top priority at Arauco. We pride ourselves on being a global organization, while still having a safe, united, and collaborative environment.  

We are committed to providing a positive experience for our people, by ensuring they feel recognized, valued, developed, empowered, and connected.  

Here are some of the programs and benefits we provide to our Corporate Atlanta team that help us meet that commitment:

• Competitive compensation and bonus structure
• Robust benefits offering, with options to support our employees in every stage of life
• A hybrid schedule at the Atlanta office with two work from home days per week
• Company 401k contribution of up to 6%
• Quarterly gym reimbursement program
• Three weeks paid vacation, plus three floating holidays
• Team building and company-sponsored social events throughout the year
• Multiple programs to get involved and give back to your community

Arauco is an equal opportunity employer to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.