Business Quality Manager

ARAUCO is a global manufacturer of sustainably-produced forest product solutions for construction, industrial, and retail markets. With over 120 facilities worldwide, we manufacture and distribute the industry’s most-comprehensive selection of wood composite panels, premium plywood, millwork, lumber, and FSC-certified wood pulp.

ARAUCO is growing in North America, with innovative manufacturing, state-of-the-art facilities, and a commitment to make a difference in the communities where we are located. We are seeking the right individuals for high-caliber opportunities in manufacturing, supply chain, maintenance, safety, and other related fields. This is a direct-hire role with benefits. We look forward to considering you as part of our team at ARAUCO!

https://na.arauco.com

How does this role fit into the success of our organization?

This position is partnered with corporate and plant teams to support all of our Mills in North America. The role reports to the Senior Manager of Technology and Continuous Improvement and collaborates with Plant Managers and Quality teams. 

This role will require travel to various mills in the U.S, Canada, and Latin America. This is a hybrid role – three days on site and two days to work from home. 

 *Applications from the following states are encouraged to apply: North Carolina, South Carolina, Arkansas, Michigan, Illinois, Georgia, and Oregon. Residents of Canada who are located near St. Stephen, NB and Sault Ste. Marie, Ont are also eligible to apply.

Some responsibilities include:

• Support mill quality programs to ensure Arauco’s business principle of producing quality products through the pursuit of operational excellence and by focusing on the needs of the customer and other stakeholders.
• Lead development and execution of Arauco quality program and formaldehyde compliance program.
• Demonstrate leadership in safety, quality, customer satisfaction and promote a positive image of Arauco when visiting mill sites and customers.  
• Promote strong relationships between Technical Managers, Sales and Customers.
• Focus on Vision of Continuous improvement in all parts of the business. (People, Costs, Production, Safety, Environment, Quality, Image, Customer Satisfaction)
• Ensure there is a focus on the key metrics that drive quality and emission compliance results.
• Overall responsibility for communication regarding quality through the organization.
• Support succession planning and personnel development.
• Link between mill to corporate, including the communication of quality performance and formaldehyde compliance and reporting.

What are we looking for?

• Knowledgeable
  • Bachelor’s degree required  
  • Basic knowledge of wood production and financial reporting
• Experienced
  • Minimum of 5 years of quality compliance experience in a manufacturing setting required
  • Experience with SAP, Qliksense, and Excel preferred
  • Broad understanding of mill operations, product engineering, end use applications and product regulatory requirements.
• Effective
  • Ability to Effectively communicate and inspire others to do their best.
• Collaborative
  • Collaboration is key to Arauco’s success. This role requires collaboration with our Quality, Production, and corporate teams to be successful.

What qualities make a great Arauco Team Member?

• Be Committed to Our Success: We succeed together and are committed to showing up, taking ownership, and doing our best every day.
• Be People Focused: We work as a team to create a safe, positive, collaborative culture.
• Operate with Integrity: We hold ourselves and our teammates accountable to operating honestly, ethically, and reliably.
• Have an Open Mind: We are willing to learn, be flexible, change and innovate to help our business and our people succeed.

What can you expect from working at Arauco?

People are our top priority at Arauco. We pride ourselves on being a global organization, while still having a safe, united, and collaborative environment.

We are committed to providing a positive experience for our people, by ensuring they feel recognized, valued, developed, empowered, and connected.

Here are some of the programs and benefits we provide that help us meet that commitment:

• Health coverage, including medical, dental, vision, HSA/FSA options, and critical illness insurance. 

• Financial support through a 401(k) with company match, dependent care savings accounts, and profit/gain share payouts. 

• Paid leave for maternity, paternity, holidays, and PTO, plus bi-weekly pay cycles. 

• Life and disability insurance (basic, dependent, short-term, and long-term). 

• Career development with paid training, tuition reimbursement, and a structured progression model. 

• Wellness perks, such as a wellness program, gym reimbursement, safety boot reimbursement, and pet insurance. 

Arauco is committed to creating an inclusive culture across the organization.

Arauco is an equal opportunity employer to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.

Additionally, we demonstrate that commitment by preventing and removing barriers for persons with disabilities.  Where it is not possible to remove barriers, Arauco will make efforts to accommodate persons with disabilities in a timely, effective and suitable manner.  If you require any accommodations during the recruitment process, please let us know.