Bennettsville Site IT/Network Administrator

Join Our Arauco Team as an IT Administrator!

Are you a dedicated IT professional looking for a rewarding career? We are seeking a passionate IT Administrator to maintain computer equipment and provide day to day IT support at our Bennettsville location.
This role is fully onsite, Monday through Friday, with an on-call rotation for after hours support.

What We’re Looking For

• Associate or bachelor’s degree required
• 3-5 years’ experience in an IT administrative role, or similar
• Must have experience with computer troubleshooting and skills including MS active directory, current Windows desktop and server operating systems.
• Working knowledge of VMWare ESXi environment operations and maintenance, Cisco and HP switches, software, phone systems (mobile and landline) experience preferred
• Strong written and verbal communication skills and ability to train/educate users with various skill levels
• Precise and detail oriented; highly organized
  
  

What We Offer

We offer a comprehensive benefits package tailored to meet diverse needs, including:

• Medical, Dental, Vision, HSA/FSA options
• 401k with company match
• Paid Maternity & Paternity Leave, PTO, and holidays
• Wellness Program, Gym Reimbursement, Pet Insurance
  
  

What You’ll Do

• Provide technical assistance and troubleshooting for all users, including remote support for local remote employees.
• Work with vendors on network issues, billing, warranty hardware repairs, cabling, large installations or modifications affecting IT Infrastructure.
• Owns the day-to-day operation of all Information Systems and all IT Infrastructure including the mill phone system and mobile applications (email, SAP Concur, MS Multifactor Authentication, etc.)
• Collaborate with Corporate IT to maintain Internet, MPLS and other systems connected to our Wan.
• Maintains Servers (physical and virtual), switches, ethernet cabling, LAN, Wan, Printers and copiers, as well as all other IT related hardware.
• Install and support corporate antivirus software and ensure deployment and functionality of any security utilities or patches deemed appropriate by corporate security.
• Create and maintain user accounts in a Microsoft Active Directory environment.
• Install and support Office 365, Windows 10/11 workstations, Windows Servers, and VMware ESXi environment.
• Maintains mill security camera system, DVR server, and any remote viewing stations and remote viewing software.
• Provide training for all new hardware and software that is used on site and perform network orientations for new hires at the site.
• Responsible for maintaining server room environment (climate control systems, PDU, and backup power systems – generator and UPS’)
• Respond to IT requests through corporate IT helpdesk software and document all IT hardware/software changes
• Support all PLC computers, HMIs/MMIs, and associated peripheral equipment and work with and support the mill’s process control technicians.