Bennettsville Site IT/Network Administrator

Join Our Arauco Team as an IT Administrator!

 Are you a dedicated IT professional looking for a rewarding career? We are seeking a passionate IT Administrator to maintain computer equipment and provide day to day IT support at our Bennettsville location.

This role is fully onsite, Monday through Friday, with an on-call rotation for after hours support.

 What We’re Looking For

• Associate or bachelor’s degree required
• 3-5 years’ experience in an IT administrative role, or similar
• Must have experience with computer troubleshooting and skills including MS active directory, current Windows desktop and server operating systems.
• Working knowledge of VMWare ESXi environment operations and maintenance, Cisco and HP switches, software, phone systems (mobile and landline) experience preferred
• Strong written and verbal communication skills and ability to train/educate users with various skill levels
• Precise and detail oriented; highly organized 

What We Offer

We offer a comprehensive benefits package tailored to meet diverse needs, including:

• Medical, Dental, Vision, HSA/FSA options
• 401k with company match
• Paid Maternity & Paternity Leave, PTO, and holidays
• Wellness Program, Gym Reimbursement, Pet Insurance

 What You’ll Do

• Provide technical assistance and troubleshooting for all users, including remote support for local remote employees.
• Work with vendors on network issues, billing, warranty hardware repairs, cabling, large installations or modifications affecting IT Infrastructure.
• Owns the day-to-day operation of all Information Systems and all IT Infrastructure including the mill phone system and mobile applications (email, SAP Concur, MS Multifactor Authentication, etc.)
• Collaborate with Corporate IT to maintain Internet, MPLS and other systems connected to our Wan.
• Maintains Servers (physical and virtual), switches, ethernet cabling, LAN, Wan, Printers and copiers, as well as all other IT related hardware.
• Install and support corporate antivirus software and ensure deployment and functionality of any security utilities or patches deemed appropriate by corporate security.
• Create and maintain user accounts in a Microsoft Active Directory environment.
• Install and support Office 365, Windows 10/11 workstations, Windows Servers, and VMware ESXi environment.
• Maintains mill security camera system, DVR server, and any remote viewing stations and remote viewing software.
• Provide training for all new hardware and software that is used on site and perform network orientations for new hires at the site.
• Responsible for maintaining server room environment (climate control systems, PDU, and backup power systems – generator and UPS’)
• Respond to IT requests through corporate IT helpdesk software and document all IT hardware/software changes
• Support all PLC computers, HMIs/MMIs, and associated peripheral equipment and work with and support the mill’s process control technicians.

About Us: At ARAUCO, we’re more than a global leader in sustainable wood products—we’re a team driven by innovation, environmental stewardship, and strong core values. Committed to responsible forestry and quality craftsmanship, we create products that shape industries and protect the planet. Sustainability is central to everything we do—from responsible forestry to reducing environmental impact, we are dedicated to preserving natural resources for future generations. 

 Grow your career with purpose and help us shape a better future—one product, one idea, and one team at a time.