Inside Sales Representative

Join Our Arauco Team as an Inside Sales Representative!

 Are you a dedicated sales professional looking for a rewarding career? We are seeking a passionate Inside Sales Representative to develop, maintain, and enhance customer relationships.

 What We’re Looking For

• Associate or bachelor’s degree required
• Prefer 2 + years’ experience in inside sales, customer service sales, or similar
• Must have experience in Excel (pivot tables, VLOOKUPS)—needs to be able to work within customer control logs—pull up customers, enters ales orders, update shipments, work with pricing templates 
• Must be a team player—ability to help cross-functionally, as needed 
• Ability to multi-task efficiently and effectively 
• Precise and detail oriented; highly organized 
• SAP and industry knowledge is a plus!

What We Offer

We offer a comprehensive benefits package tailored to meet diverse needs, including:

• Medical, Dental, Vision, HSA/FSA options
• 401k with company match
• Paid Maternity & Paternity Leave, PTO, and holidays
• Wellness Program, Gym Reimbursement, Pet Insurance

 What You’ll Do

• Manage strong business relationships with customers and initiate contact with and/or respond to customer inquiries 
• Manage updated customer price lists, price pages/templates and quotes in conjunction with the Sales Director and Sales Managers  
• Monitor customer performance (sales volumes, margins, problems, etc.) 
• Maintain customer control logs, update daily, and provide weekly shipment/order updates to customers  

• Develop and maintain a comprehensive product knowledge base of ARAUCO products 
• Identify new product opportunities and work with manufacturing to develop programs as needed  

• Understand and sell to the organization’s capabilities and specifications 

• Qualify new accounts from a financial/credit perspective  

• Act as a liaison between the customer and the manufacturing facilities, providing timely and accurate information to both 

• Prepare and enter orders into SAP or other OES 

• Coordinate with operations and logistics for inland quotes, operational issues, and order tracking 
• Process claims, investigate and negotiate a resolution for customer problems (i.e., shipping delays, billing disputes, quality problems) 
• Communicate daily with colleagues in South America 

• Conduct business travel as required 

• Manage Samples activity, including requesting samples from Chile, managing the storage room, inventories, packaging from shipments, and tracking shipments 

About Us: At ARAUCO, we’re more than a global leader in sustainable wood products—we’re a team driven by innovation, environmental stewardship, and strong core values. Committed to responsible forestry and quality craftsmanship, we create products that shape industries and protect the planet. Sustainability is central to everything we do—from responsible forestry to reducing environmental impact, we are dedicated to preserving natural resources for future generations. 

 Grow your career with purpose and help us shape a better future—one product, one idea, and one team at a time.